Last Updated: December 2024

At The Spray Booth, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or engage with our services. Please read this policy carefully to understand how we process your personal information.

1. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, business name, email address, phone number, and billing details when you contact us, request a quote, or place an order.

• Technical Information: IP address, browser type, operating system, and browsing activity on our website.

• Service Information: Details about the services you request, including quotes and project specifications.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To process and deliver the services you request, including quoting, billing, and completing projects.

• Improve Our Services: To understand how you use our website and services to improve functionality and customer experience.

• Marketing Communications: To send you updates about our services, promotions, and industry news (with your consent).

3. How We Protect Your Data

We implement appropriate technical and organisational measures to ensure that your data is secure and protected from unauthorised access, alteration, or loss. This includes encryption, secure servers, and restricted access.

4. Sharing Your Data

We will not share your personal data with third parties unless it is necessary for fulfilling your order or required by law. We may use trusted third-party service providers for payment processing and marketing communications, and they are obligated to protect your data in accordance with this policy.

5. Cookies

We use cookies to enhance your browsing experience on our website. Cookies help us analyse website traffic and improve site functionality. You can control cookie settings in your browser, but some website features may not function properly if cookies are disabled.

6. Your Rights

You have the right to access, update, and delete your personal data, as well as to withdraw any consent previously given for marketing communications. If you would like to exercise these rights, please contact us at [insert contact email].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent revision will be noted at the top.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@frameworkjoinery.com